ASC News

Medicaid currently accounts for one-third of all cases at Bidwell Surgery Center, a five-OR ambulatory surgery center in Middletown, Ohio. "There's absolutely no room for fat on the bone," says Chuck Brown, administrator of this multispecialty ASC, a joint venture…

Brad Federman, president of Performancepoint LLC, lists 10 mistakes healthcare organizations make when conducting employee engagement surveys.

Micah Solomon, speaker and advisor to corporations and professional firms on improving customer service and the customer experience, discusses the problem of poor customer service in the healthcare industry — and how to fix it.

Here are 10 statistics about orthopedic-driven ambulatory surgery centers, defined here as ASCs that perform greater than 50 percent orthopedics. Data comes from VMG Health's Multi-Specialty ASC Intellimarker 2010. All figures are averages.

Marshall Baker of Physician Advisory Services discusses five changes affecting physician practice.

Suzanne Rogers, senior vice president at Health Inventures, suggests four creative employee benefits your ambulatory surgery center could use in addition to traditional benefits.

Marshall Baker of Physician Advisory Services, Inc. discusses five predictions on the future of the ambulatory surgery center industry.

Georganna Howell, RN, administrator of Greenspring Surgery Center, an orthopedic and pain management facility in Baltimore, discusses five ways to shorten patient wait times and make waiting less onerous.

Pend Oreille Surgery Center in Ponderay, Idaho, has shown outstanding patient satisfaction scores. Administrator Kris Sabo suggests 10 ways to keep patient satisfaction high.

1. Provide benefits via the ASC directly as the employer of the employees. This option provide the ASC the opportunity to create a benefits package that is specific to the ASC and manage costs based on what the ASC can…