ASC News

Here are seven news updates for ambulatory surgery center leaders to know for Jan. 20, 2015.

The landscape for ambulatory surgery centers is challenging. Especially for centers in certificate-of-need states. Especially for centers in large metropolitan areas. Especially for centers traditionally relying on out-of-network contracts.

Though many employment contracts include language that allows businesses to fire employees at will, it won't always protect you from costly litigation, John Boitnott of Entrepreneur says.

The doubts of even the most incredulous employee can be allayed if you pursue the oft-criticized team-building exercise in the right way, Lain Hensley, COO of Odyssey Teams, writes for Entrepreneur.

Workplace burnout isn't just the occasional bout of work-related fatigue, says Lucielle Campanero with Healthaim, but rather a sustained length of time where you feel frustrated, exhausted and helpless.

Nicole Leinbach-Reyhle, a regular contributor to Forbes magazine, says there is a proven way to kindly and productively handle difficult customers, and it comes in a 10-step method.

Here are seven news updates for ambulatory surgery center leaders to know for Jan. 15, 2015.

Ambulatory surgery center operations are often complex and require a deep understanding of both administrative and clinical issues. Thus, effective nurse leaders, who have experience in both quality care delivery and work processes, are vital for continued ASC success.

There are a number of different metrics that administrators need to track and tasks they need to perform. But with so much to do each day, week and month, how can administrators stay on top of their various duties?

An administrator's "to-do" list when running an ambulatory surgery center is never-ending. Between ensuring high levels of patient, physician and staff satisfaction as well as keeping tabs on inventory and quality metrics, an administrator has to be, above all, a…