Improving Customer Relations: 4 Tips for ASCs

In an Abeo blog post, Joy Burgess discusses ways in which ambulatory surgery centers can improve customer relations and satisfaction.

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Here are four tips for keeping both patients and referring physicians satisfied:

1. Focus on effective communication.
2. Offer better billing practices.
3. Provide price transparency.
4. Use patient satisfaction surveys.

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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

Register to Attend Webinar

160 ambulatory leaders just ranked the EHR as the single system most overdue for AI reinvention

Tuesday, August 11
12:00 PM - 1:00 PM CDT

Presenter: Gautam Shah, MBA, FACHDM, NextGen Healthcare

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