3 Critical ASC Benchmarks Not Routinely Tracked

Susan Kizirian, chief operating officer for ASCOA, identifies three sets of data ASCs often do not routinely track and explains why it is important that they do so.

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1. Clinical hours per case. This assures that ASCs are staffing for quality of care while controlling payroll costs. On average, clinical man hours per case (mhc) should run 9-9.5 mhc. In busy GI, pain management or eye centers, the clinical mhc should be low (4-5 mhc), as patients move through the center quickly and efficiently. In a heavy orthopedic/spine center, the mhc would be higher, closer to 10. Centers with low volume may run higher hours, especially if the cases are spread out over the day rather than compressed.

2. Percent of ORs utilized. If there is low OR utilization, then this is an indicator ORs need to be compressed to reduce costs. This can be accomplished by running fewer ORs or reducing number of days opened. If there is high OR utilization or OR utilization is climbing, then this indicates the need to increase capacity by extending OR hours or opening on Saturdays, for example.

3. On-time starts for both surgeons and anesthesia providers. If some providers are wasting time by starting late, this can result in myriad inefficiencies and increase costs on many levels. If you have surgeons or anesthesia providers who routinely start late, you must address this and work out the issues immediately. Don’t ignore the problem and then try to fix it down the road — this is difficult since the late start will have become an established pattern of “accepted” behavior. You will need to set it as an agenda item and get your leadership behind it if it is already an ingrained behavior.

Learn more about ASCOA.

Read more insight from Susan Kizirian:

3 Steps to Involve Anesthesia in ASC Cost Reduction Efforts 


3 Mistakes ASCs Make When Purchasing Supplies


At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

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Is ambulatory care healthcare’s big margin engine? 4 leaders weigh in

Wednesday, July 29
1:00 PM - 2:00 PM CDT

Presenters: Joe Ganley, athenahealthJeffrey Flynn, CASC, Gramercy Surgery CenterBryan Tsao, Access Center, Loma Linda University HealthJason Zepeda, Northridge Hospital Medical Center, CommonSpirit HealthGreg DeConciliis, PA-C, CASC, Boston Out­Patient Surgical Suites

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