According to Mr. Lash, the four questions are:
1. Do they try to find new approaches to getting work done?
2. Are they eager to stretch beyond their current abilities?
3. Do they understand other people’s constraints and concerns?
4. Do they recover well from setbacks or failures?
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How Surgeons Can Prevent “Doctor Bashing”
Report: 43% of Physicians Order More Tests for New Patients
