Ms. Lansing described three focus areas of developing the environment for a new service line, each with three key components:
1. Creating the right setting.
• Is the facility ready?
• Is the surgeon ready?
• Is the patient ready?
2. Ensuring teammate competence.
• Selecting the team
• Educating the team
• Developing a culture of safety
3. Delivering great results.
• Quality metrics
• Patient satisfaction score and response rate
• Regulatory and accreditation performance
More Articles on New Services:
Drs. Richard Kube & David Rothbart: 3 Key Considerations for the Transition of Spine to ASCs
5 Risks Often Forgotten When Adding Innovative Spine Surgery Services
5 Ways Spine Cases Can Improve Profitability in Poorly Performing Surgery Centers
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.