3 Common Mistakes for Staff Retention

Nicola V. Hawkinson, DNP, MA, RNFA, NP, CEO and founder of SpineSearch, warns of the following three mistakes commonly made when organizations retain staff.

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1. Assuming high potentials are highly engaged. New employees must be embraced, trained and integrated into the business plan of your practice. Highly engaged individuals can quickly become disengaged and stagnant without the right stimulation from employers.

2. Equate current high performance with future potential. High functioning administrators and clinicians can lose initiative in a stagnant environment. Staff must be continuously educated and engaged in practice business.

3. Expect star employees to share the pain. Even the best of employees may not be willing to share the pain of a struggling business. Remember, it is your business! Employees should not be expected to go without pay, vacation or other benefits.

Learn more about SpineSearch at www.spine-search.com.

Read more guidance from Nicola Hawkinson:

5 Quick Tips to Improve Recruitment of Great Physicians and Staff

5 Best Practices to Improve Spine Efficiency in ASCs

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

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Presenters: Joe Ganley, athenahealthJeffrey Flynn, CASC, Gramercy Surgery CenterBryan Tsao, Access Center, Loma Linda University HealthJason Zepeda, Northridge Hospital Medical Center, CommonSpirit HealthGreg DeConciliis, PA-C, CASC, Boston Out­Patient Surgical Suites

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