Regent RCM: 4 common billing mistakes and how ASCs can avoid them

Written by Angie Stewart | November 07, 2018 | Print  |

 

Billing mistakes can interfere with an ASC's immediate cash flow as well as long-term financial health, according to Regent RCM.

Regent RCM shared four common mistakes and how to avoid them:

1. Not reconciling billing. Implement a system that tracks all cases and ensures they're billed out within a certain window of time, using automated tools whenever possible.

2. Failing to appeal claims. Set a specific timeframe for sending out appeals. Regent RCM appeals all under- and no-pay claims within 24 hours.

3. Not measuring performance. Track specific revenue cycle benchmarks using measurement and reporting software, continuously gauge the ASC's health and set performance goals.

4. Errors in payment posting. Ensure all billing, payment and collection information reconcile properly, and outsource to an RCM expert if it's challenging to manage the process in-house.

More articles on coding, billing and collections:
Access HealthNet partners with Mankato Surgery Center & 2 more practices
CMS final rule implements site-neutral payments, AHA files legal challenge: 5 things to know
3 thoughts on managing denials from employer plans

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