Regent RCM shared four common mistakes and how to avoid them:
1. Not reconciling billing. Implement a system that tracks all cases and ensures they’re billed out within a certain window of time, using automated tools whenever possible.
2. Failing to appeal claims. Set a specific timeframe for sending out appeals. Regent RCM appeals all under- and no-pay claims within 24 hours.
3. Not measuring performance. Track specific revenue cycle benchmarks using measurement and reporting software, continuously gauge the ASC’s health and set performance goals.
4. Errors in payment posting. Ensure all billing, payment and collection information reconcile properly, and outsource to an RCM expert if it’s challenging to manage the process in-house.
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CMS final rule implements site-neutral payments, AHA files legal challenge: 5 things to know
3 thoughts on managing denials from employer plans
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.