Providers, Third-Party Billers Butt Heads Over Accountability for Claims Accuracy

Vendors that handle Medicaid claims submissions, eligibility verifications and service authorizations can cause trouble for providers if they fail to comply with a New York regulation, according to New York Medicaid Inspector General Jim Sheehan.

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Mr. Sheehan’s thoughts were presented in a recent webinar and reported by AIS Health. He said New York’s 18 NY CRR 504.9 regulates organizations known as third-party billers that submit Medicaid claims under contract with some New York providers.

Mr. Sheehan says the problem with the relationship between third-party billers and providers is frequently the lack of accountability. He says accountability should be present during each stage of the process: eligibility determination, claims submission and payment. Currently, the responsibility for inaccurate claims is often tossed back and forth between the two parties: Providers say the third-party billing entity failed to fact-check the material, and the third-party billing entity says it should not have to verify the accuracy of provided information.

The state regulation requires that all claims be reviewed by the provider, a requirement that some say is unrealistic. But nevertheless, providers should take responsibility for submitting accurate claims and implement a system that can detect inaccurate claims before submission.

Read the AIS Health report on claim submission.

Read more on claims:

Ohio Workers’ Comp Bags Largest-Ever Restitution Payment: $830K From Jailed Anesthesiologist

Medicare Carriers Properly Processing Surgery Center Claims With -PT Modifier

Ohio Attorney General Wants State to Have Own False Claims Act

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