When asked to rate what qualities they believe are most important in an insurer on a scale of one to five, physicians reported:
• Reimbursement rate — 4.7
• Ease of doing business — 4.4
• Frequency of denials — 4.4
• Willingness to reevaluate denied claims — 4.3
• Speed of claims payment/reimbursement — 4.3
• Accuracy and speed of responses to questions — 4.2
• Precertification and preapproval requirements — 4
• Rating system transparency — 3.8
More than 6,300 physicians across 25 specialties took part in the online survey from July through September.
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