Minnesota first-day exchange sales slowed by telephone attack: 5 things to know

Minnesotans looking to enroll into MNsure, their state’s health insurance exchange, couldn’t as a telephone attack took the exchange offline for several hours during the first day of enrollment, the Woodbury Bulletin reports.

Advertisement

Here’s what you need to know.

1. The health system was “jammed” with automated calls that made it inaccessible to several people looking to enroll. County sites and MNsure were also down but the reason why was unspecified.

2. Minnesota Governor Mark Dayton said to the Bulletin, “There [are] some people out there who want it to work as badly as possibly.”

3. The state is investigating the source of the disruptions, but has no evidence to their cause currently.

4. County sites were returned to full operation around noon, and MNsure was back online in the evening.

5. The site’s first day traffic was large as almost 50,000 people visited the website by 1 p.m. Only 3,400 purchased policies, however.

More articles on coding, billing and collections:
3 key points on ASCs, payer consolidation and high-deductible health plans
Preference cards: An often overlooked aspect of case costing in ASCs
Maximizing reimbursement through anesthesia: 3 takeaways

Advertisement

Next Up in ASC Coding, Billing & Collections

  • Eight physicians joined Becker’s to discuss the challenges that hit hardest this year, including staffing shortages, administrative burdens, payer dysfunction…

  • ASCs are facing mounting workforce strain as hospitals continue to outpay them for nurses and surgical staff, a gap that…

Advertisement

Comments are closed.