According to the release, documentation is the most obvious and largest area to have an impact on productivity. Providers and physicians will likely need to be queried for additional information when documentation lacks necessary elements for ICD-10 code selection, delaying the submission of claims. Organizations will also be tasked with determining how payors interpret the new coding system, and employees will have to analyze payor responses to claims over the first few months to identify deficiencies.
The process of entering new codes will also slow down because of the switch to alphanumeric codes rather than simply numeric. While coders currently use number keypads to enter codes, alphanumeric codes will demand the use of letters and numbers to ensure accuracy. Experienced coders will also see their productivity decreasing as they adjust to the new system.
Read the AAPC release on ICD-10 and productivity.
Read more on ICD-10:
–ICD-10 Poses Major Challenge for Pharmaceutical Companies
