Currently, the only Medicare beneficiaries who must receive information about QIO are those admitted to hospitals as inpatients, according to the report. The new rule would require providers to inform Medicare beneficiaries of their right to complain, as well as the process for filing a complaint.
CMS contracts with a QIO in all 50 states and the District of Columbia. QIOs are usually private, non-profit organizations staffed by physicians and healthcare professionals who are trained to review medical care and help Medicare beneficiaries file complaints.
The QIO Program is currently administered through 53 contracts with 41 independent organizations.
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