According to the report, the rate of inaccurate claims payments has increased 2 percent since last year’s report card among leading commercial health insurers. The commercial claims processing error averages 19.3 percent, according to the latest study, resulting in approximately $3.6 million in erroneous claims payments and $1.5 million in unnecessary administrative costs.
Six of the seven measured health insurers failed to improve on last year’s performance, though UnitedHealthcare improved to a claims-processing accuracy rate of 90.23 percent. Anthem Blue Cross Blue Shield fared the worst with an accuracy rating of 61.05 percent.
The AMA also noted insurer non-payment, denials, administrative requirements and timeliness.
Read the AAPC release on health insurance.
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