Aetna Survey: Half of Insured Adults Confused About Selecting a Healthcare Plan

Aetna has announced the results of a consumer survey that show more than half of insured adults are confused with important aspects related to choosing a health insurance plan, according to a MarketWatch report.

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According to a study of more than 1,000 insured adults, many adults had trouble understanding the total cost of a health insurance plan (premiums plus out-of-pocket expenses), the difference between PPOs and HMOs, which providers are in-network and whether referrals are needed to see a certain physician.

Aetna is one of the nation’s leading healthcare benefits companies, serving approximately 36.3 million people.

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