Here are five statistics on physician medical billing services plans and preferences.
• 99 percent of physicians prefer a U.S.-based vendor account manager to interact with practice staff
• 94 percent of physicians prefer an onshore, U.S.-based call center for patients to reach out to
• 91 percent of physicians prefer the least expensive outsourcing options
• 42 percent of small physician practices with employed billing staff hope to move billing services to outsourced provider within the next year
• Of the small practices planning to keep in-house billing, 82 percent hope to integrate practice management, billing and EHR into a single vendor solution by 2016
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