8 Best Practices for Improving Patient Collections

In a Getting Paid blog post, Rochelle Glassman, president and CEO of United Physician Services, details best practices for improving patient collections.

Advertisement

Here are eight best practices:

1. Don’t harass.
2. Be direct, listen and don’t get personal.
3. Get creative.
4. Write demand letters.
5. Use a collections agency to send letters.
6. Offer a one-time deep discount.
7. Have the patient/guarantor sign.
8. Turn the account over to a collection agency.

Getting Paid is a weblog by Kareo, a developer of medical office software and services.

More Articles on Practice Management:

4 Steps to Include in Your ICD-10 Transition Plan
Physicians: 6 Tips for Managing an Online Reputation
Which States Have the Most Physicians 60 or Older?

Advertisement

Next Up in ASC Coding, Billing & Collections

Advertisement

Comments are closed.