22 statistics on payer speed, accuracy

Which payers do providers find to be the fastest and most accurate? The Medscape Insurer Ratings Report 2014 rated 11 major payers on a scale of one (very poor) to five (very good).

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Speed of claims payment

•    Blue plans: 3.4
•    Medicare: 3.3
•    Aetna: 3.2
•    Cigna: 3.2
•    United Healthcare: 3.1
•    Medical Mutual of Ohio: 3.0
•    Humana: 3.0
•    Harvard Pilgrim Health Care: 3.0
•    HealthNet: 2.9
•    Oxford Health Plans: 2.9
•    Kaiser Foundation Health: 2.9

Speed and accuracy of responses to questions

•    Blue plans: 3.1
•    Aetna: 3.1
•    Cigna: 3.0
•    Medical Mutual of Ohio: 3.0
•    Harvard Pilgrim Health Care: 3.0
•    Kaiser Foundation Health: 2.9
•    United HealthCare: 2.9
•    HealthNet: 2.9
•    Humana: 2.8
•    Medicare: 2.8
•    Oxford Health Plans: 2.8  

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