Through the price estimator, which is used by Columbus-based Ohio Surgery Center, patients select their insurance plan, provide contact information and receive an email detailing estimated out-of-pocket costs.
Dr. Kaplan shared two reasons why just listing cash prices online is problematic:
1. A menu of cash prices fails to help ASC patients using insurance understand the allowable they’ll be expected to pay.
2. The ASC doesn’t know who’s viewing the listing, and therefore can’t follow up to help patients navigate the billing and collections process.
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More articles on coding, billing and collections:
How ASCs could benefit from domestic medical tourism: 4 things to know
Physician burnout in the US & Europe: 19 statistics
The mindset blocking ASC owners & surgeons from financial success — 3 takeaways
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.