The article authors discussed how to apply lean Six Sigma tools to reduce slips, trips and falls for Joint Commission field staff.
“The success of this project reflects the commitment of staff across multiple divisions of The Joint Commission,” said Andrius Kubilius, MA, project director for database management, Division of Healthcare Quality Evaluation at The Joint Commission.
Here are four key notes:
1. The study showed how applying lean Six Sigma tools reduced Joint Commission field staff falls by 64.8 percent monthly.
2. The researchers collected data for two years of workplace incidence — trips and falls — which accounted for 66 percent of the company’s workers’ compensation claims and 51 percent of all falls-related claims made by field staff.
3. The project targeted solutions, such as seasonal emails to raise staff awareness about appropriate footwear during surveys and changing weather conditions. They also sent an informational pamphlet about risks associated with walking surface conditions, carrying work-related or personal items and the type of luggage used.
4. After implementing the program, the Joint Commission saw fall reduction, tracked by workers compensation claims data and online survey administration to field staff.
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