The four ambulatory surgery centers of Florida's BayCare Health System undergo an annual, unannounced drill to prepare for the possibility of their information systems going down, according to Nancy Burden, director, BayCare Ambulatory Surgery.
To document the drill, Ms. Burden, in collaboration with the BayCare Ambulatory Services Environment of Care committee, uses a one-page form which asks a series of yes/no questions and provides space for an action plan for any needed improvements.
This form is also used if any of the ASCs experience an unexpected downtime of any information service — computer software, full computer access or telephones — to evaluate performance in the real world.
Download the information systems downtime drill form (doc) used by BayCare for adaptation and use in your facility.
Learn more about BayCare Health System.
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