Struggling California Hospital Uses Patient Complaint Log to Address Patient Satisfaction, Safety

Hi-Desert Medical Center in Joshua Tree, Calif., which has been embroiled in lawsuits and administrative penalties over its quality over care, has turned to a software system that would help the hospital improve patient satisfaction and patient safety, according to a Hi-Desert Star news report.

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Jaimie Oh

Read the full report in Becker’s Hospital Review on Hi-Desert Medical Center.

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