The Role of Anesthesia in Patient Satisfaction: 7 Key Responsibilities

Patient satisfaction is influenced by many different factors, including patients' relationship with physicians, nurses and other caregivers. At the 10th Annual Orthopedic, Spine and Pain Management-Driven ASC Conference in Chicago on June 15, Charles Militana, MD, director of anesthesia at Dorothy & Alvin Schwartz Ambulatory Surgery Center and director of ambulatory surgery centers with North American Partners in Anesthesia, explained 7 ways anesthesia providers can affect patient satisfaction (pdf) in an ambulatory surgery center.

1.    Supervision and administration of pre-surgery testing.
2.    Preemptive analgesia protocols.
3.    Postoperative nausea and vomiting protocols.
4.    Determination of the appropriateness of patient as an ambulatory candidate.
5.    Ambulatory anesthetic techniques.
6.    Anticipation of postoperative pain requirements.
7.    Effective and efficient use of the post-anesthesia care unit.

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