North American Partners in Anesthesia launches patient advocacy center

North American Partners in Anesthesia has launched a patient advocate center of excellence to deliver customer service to patients navigating anesthesia billing. 

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The new service aims to simplify the patient process and deliver clarity and confidence for patients as they deal with financial billing, according to an Oct. 9 press release. 

The new support team will provide assistance to patients regarding billing questions, insurance coverage and financial adjustments. It will also securely manage bills in collaboration with Cedar, a healthcare financial solutions platform, analyze trends and auditing processes to resolve refund requests, and collaborate with clinical teams.

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