J.D. Power reviewed the average customer rating for MA plans on a 1,000-point scale, with the average rating being 652.
Here are the lowest-rated MA plans by market:
California
Wellcare: 581
Florida
Wellcare: 538
Georgia
Wellcare: 580
Illinois
Wellcare: 526
Michigan
Humana: 612
New York
Humana: 596
North Carolina
Humana: 644
Ohio
UnitedHealthcare: 652
Pennsylvania
Humana: 635
Texas
Wellcare: 552
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.