The ASC phone line is working, in addition to the family and internal medicine lines, the orthopedic lines and several other specialty phone lines, according to the report.
The organizations are still trying to determine the scope of the cybersecurity incident and whether patients’ personal information was compromised, according to a Sept. 5 report.
While many of HSHS’ hospital and clinic phone lines are back in service, communication networks are still down, as are MyChart and MyPrevea.
Since the incident, some patients have reported receiving suspicious emails, texts or phone calls claiming to be from HSHS. The communications ask patients for payment for services. The organizations are advising patients not to respond to any communications about billing from Prevea or HSHS. Prevea’s billing services are currently suspended.
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
