Note: This has been edited for style and clarity.
Question: What’s something you’ve implemented at your center that has seen great results, which other ASC administrators could also do?
Woodrow Moore: Recognize the stress holiday parties place on staff.I mentioned these holiday financial and time pressures to my ASC surgeon-partner and together we decided not to hold a big holiday bash this year. We instead chose to simply give employees holiday bonuses which were a big hit. In doing so we lessened holiday stress, saved time and money and made out staff happy during the holidays while they worked hard in the last quarter of the year. Win-win-win.
Have an idea that’s worked well at your surgery center? Send it to Eric Oliver at eoliver@beckershealthcare.com.
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.