Here are five insights:
1. The payer expanded its virtual service, LiveHealth Online.
2. Consumers may “visit” physicians, therapists and psychologists on their mobile phones, tablets or computers.
3. LiveHealth Online offers around the clock access to board-certified physicians.
4. The payer also urges patients to virtually meet with a therapist or psychologist if they’re feeling stressed or worried.
5. Anthem created its virtual program in 2013.
More articles on coding, billing & collections:
Will Medicare reach 50% value-based payments by 2018? 5 key notes
Patients as payers: How to understand & thrive in healthcare’s consumer revolution
What payer consolidation means for ASCs — And how to conduct business moving forward
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