ImageFIRST is a healthcare laundry services and products company serving New York City. Here are five things to know:
1. Next year, CMS will implement the OAS CAHPS, patient experience surveys for ambulatory surgical facilities and outpatient surgery centers. The survey is mandatory in 2017, but will be available next year to impact the facility’s reputation.
2. Healthcare facilities with comfortable linens positively impact patient satisfaction scores.
3. ImageFIRST products can increase the patient perception of facilities, according to the company, particularly with the Comfort Care line with soft patient gowns and robes. One study shows a facility switching to Comfort Care reported a 400 percent increase in positive patient feedback on following surveys.
4. ImageFIRST deploys customer advocates to deliver and stock products for the partnering facilities.
5. ImageFIRST was founded in 1967 and includes 36 locations nationwide with more than 5,500 medical offices served.
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
