Study finds face-to-face handoff of patients doesn’t improve outcomes

Healthcare organizations sometimes look to hand-offs as a potential for miscommunications and patient safety issues. A new study, however, challenges whether the face-to-face handoffs make an impact on quality of care.

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Will M. Schouten, MD, from the Mayo Clinic in Rochester, Minn., and colleagues found “there was no significant difference with respect to the frequency of rapid response team calls, code team calls, transfers to a higher level of care, deaths in hospital, length of stay, 30-day readmission rate, or adverse events between patients whose care was transitioned with or without a face-to-face handoff,” according to results published in the Journal of Hospital Medicine.

“Additional study is needed to determine the qualities of patient handoff that optimize efficiency and safety,” the authors conclude.

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