1. Set an expectation of accountability for all team members, both high and low in the management hierarchies.
2. Tell positive stories of accountability in the organization to keep the topic in the open.
3. Model accountability at the highest levels of leadership for the rest of the organization to follow.
4. Teach accountability in staff meetings: Break down the skills required, and begin to teach them, one at a time.
5. Set an “it takes two to escalate” policy. In other words, if there is a conflict, both parties must agree that it cannot be resolved before leadership steps in.
More articles on accreditation:
Which item is most often left inside a surgical patient
4 “W” guide to credentialing
For minimally invasive surgery, SSI risks can vary
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.