The integrated Brevium-TeleVox solution gives ophthalmology practices the ability to dynamically identify patients in critical need of overdue care and automate a multi-channel communication process to return those patients to the practice.
The solution allows practices to target patients with serious disease and gives those patients an automated call or personal invitation to return to the practice. Practices control the criteria used to bring those patients back, including diagnosis, procedure and timeframe. The system tracks communication efforts.
