- Encourage all staff members to participate in changing the present culture by contributing ideas on improving patient care.
- Openly discuss the current processes in the practice. Find out which staff members have knowledge in areas that need to be fixed, and let them take the lead.
- Do a daily or weekly huddle, and use the time to review what happened the previous day or week and any anticipated challenges in the day ahead.
- Share positive stories and successful patient outcomes with staff members.
- Recognize each staff member with a friendly greeting in the morning and thank each other for a job well done.
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.