Consultants said it is important to have a policy, because a well-crafted one can make some issues easier to tackle. Most include a note that clothes should be clean, the report said.
Questions to consider when evaluating the goal of an appearance policy include: Does the practice have an older patient population that expects a more formal atmosphere? Or does it have a younger clientele that feels comfortable in a more casual environment? How will a new policy affect current employees? Will they be grandfathered in if their appearance somehow contravenes the new policy?
Regarding exceptions for religious requirements or health needs, some adaptability usually will be required to comply with the Americans with Disabilities Act or various nondiscrimination statutes, which vary by state, the report said.
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