The BATHE technique has not been previously evaluated in the preoperative setting as a way of improving patient satisfaction, but it has been shown to be effective in the primary care setting.
The researchers interviewed 50 cardiac and 50 general surgery patients in the pre-anesthetic clinic of an academic hospital. The patients were randomly enrolled in the BATHE or control group and asked to complete an anonymous satisfaction survey after the visit.
Patients interviewed using the BATHE method reported being asked about all BATHE questions and were more satisfied with their visit to the PAC than those in the control group. The use of the BATHE method did not significantly affect the amount of time physicians spent with the patient.
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