What lumbar spine stenosis patients want

At the 21st Annual Becker's ASC Conference in Chicago on Oct. 24, Vincent Zeringue, president of Zeringue & Associates, discussed business opportunities and considerations for spine surgical practice in the ASC setting.

Mr. Zeringue focused his presentation on lumbar spine stenosis, as it is a disease that will become largely prevalent in the baby boomer population in the next five to 10 years.

His company conducted a survey to determine what patients and customers want when diagnosed with lumbar spine stenosis.

Here are four things patients diagnosed with lumbar spine stenosis want:

1. Access to services, innovation, procedures and a group of individuals who can treat them and allow them to return back to normal activity.

2. Most patients reported preferring to not have fusion procedures.

3. A reduced operative time.

4. Not having to stay overnight in facilities.

"The customer is the patient," said Mr. Zeringue. "If I can align myself to build a strategy around the customer, I have fulfilled the needs of the ASC."

More articles on patient satisfaction:

4 best patient satisfaction care tips for ASCs 
Six Sigma methodology can improve ASC cash flow, patient satisfaction 
Balancing efficiency & patient satisfaction: Best ideas for eye centers 

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.

 

Featured Webinars

Featured Whitepapers

Featured Podcast