According to an in2itive blog post, the information required to recover old accounts receivable exists, but it is usually connected to a claim that was never processed.
Here are 3 steps for recovering A/R, according to the blog post:
1. Determine the payers, how many accounts exist and the average amount of money owed in each account.
2. Concentrate on the group of accounts with the highest dollar amounts and determine which insurance companies are involved with those claims.
3. Read the contract language — if the collector determines a commonality among the claims, for example, a number of claims are missing the same information on the explanation of benefits, contact the insurance representative and ask for a review process for multiple claims with the same issue.
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ASC Industry Leader to Know: Tracey Erbert of in2itive
Here are 3 steps for recovering A/R, according to the blog post:
1. Determine the payers, how many accounts exist and the average amount of money owed in each account.
2. Concentrate on the group of accounts with the highest dollar amounts and determine which insurance companies are involved with those claims.
3. Read the contract language — if the collector determines a commonality among the claims, for example, a number of claims are missing the same information on the explanation of benefits, contact the insurance representative and ask for a review process for multiple claims with the same issue.
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