Florida Workforce Group Pushes for Soft Skills Training in Healthcare
a News-Press report.
Southwest Florida Workforce Development Board coordinator Bill Roshon said that healthcare professionals in the group are being trained to emphasize compassion, punctuality and professionalism. These skills apply not only to physicians, but must extend to healthcare administrators, physician assistants and pharmacy technicians who want to thrive in a competitive job market, he said.
Healthcare educators have faced challenges in emphasizing these "soft skills" in recent years because they have been preparing graduates displaced from other careers by the recession, said Eva Hutson of the Heritage Institute, a distance and online learning center in Fort Myers. Some graduates have decided to pursue healthcare professions without necessarily bringing a passion for the work. "If you are in it for the wrong reasons, we can educate you and we might even be able to help you get that job, but you are not going to stay if your heart isn't in it," she said
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