3 Points on Conducting Patient Surveys
Renal & Urology News article discusses several tips for conducting and using patient surveys in medical practices.
- Explore several options for survey distribution. Patient satisfaction surveys can be handed out physically, e-mailed, mailed or conducted by phone. Experts say that phone surveys will likely secure the largest representation of patients.
- Do not hand out questionnaires during a visit. The patient will not feel that the questionnaire is anonymous and will be less likely to answer honestly.
- Ask about age and gender. This will help break down the data to determine if there are subsets of patients that aren't being served as well as others.
Related Articles on Business Office / Accounting / HR:5 Ways to Attract Superstar Surgeons to Your ASC
3 Tips on Implementing Pay-for-Performance Compensation Plans
New Jersey Physician Group Says EHR Cost Could Threaten Solo Practices
© Copyright ASC COMMUNICATIONS 2012. Interested in LINKING to or REPRINTING this content? View our policies by clicking here.
To receive the latest hospital and health system business and legal news and analysis from Becker's Hospital Review, sign-up for the free Becker's Hospital Review E-weekly by clicking here.
- How Physician Thinking Changes After Working in ACOs
- 2014 Financial Impact Analysis Doesn't Stop With CMS' Final Rule: Don't Neglect CMS NCCI Edits
- 4 Drivers of Recent M&A Activity in Healthcare
- 8 Reasons to Outsource Medical Billing Services
- 5 ICD-10 Transition Considerations Medical Practices Have Likely Not Thought About