Resolving Employee Complaints: 7 Tips

Alyson Paige of Demand Media, lays out ways for leaders to resolve employee complaints and stem potential injury to their business in a Houston Chronicle Small Business article.
Here are seven ways:

1. Show your employees that you take their problems seriously.
2. Review complaints quickly.
3. Follow a chain of command for employee complaints.
4. Require supervisors to bring complaints and resolutions to management for review.
5. Let a complaining employee know how long your investigation and review is expected to take.
6. Discuss complaint issues objectively.
7. Escalate complaints about discrimination types protected by federal law.

More Articles on Practice Management:

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7 Statistics on Number of Patients Physicians See Per Day

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