National Research Corp., a company focused on consumer-centric healthcare, has launched an online resource for healthcare providers interested in taking on transparency.
Here are three things to know about National Research and the new resource.
1. The new online tool offers templates and insight for providers seeking to create their own transparency programs.
2. The tools include case studies, internal communication templates, findings from the National Research nation-wide healthcare consumer study and best practices for converting CAHPS scores to five-star ratings.
3. "We've been in the business of publishing patient experience ratings and reviews longer than any other vendor, and our clients have achieved great levels of success, both in improving the patient experience and increasing the online visibility of their providers," Steve Jackson, National Research group president, said. "National Research is committed to advancing the transparency movement and building greater consumer trust in healthcare."