Channel Sponsor - Turnaround

Sponsored by ASCOA | blambert@ascoa.com | (866) 982-7262

How Does Patient Loyalty Work?

Share on Facebook
Here are three things to understand about what patient loyalty means and understanding what the future holds for the patient-physician relationship, according to Medscape's Is Patient Loyalty Dead? report.

•    Defining patient loyalty. Patient loyalty hinges on three questions: Are you happy with your physician? Are you planning to return? Would you recommend your physician to someone else?
•    Understanding why loyalties change. Patients' reasons for switching providers can trace back to cost, but more often the reason boils down to a desire for convenience, better service and better outcomes.
•    What's next? As value-based care gains more traction, physician-patient relationships will become more important. Physicians will work to engage patients and reach out to their communities to do so.

More Articles on Physician Issues:
10 Factors Contributing to Damaged Physician Satisfaction
5 Statistics on Total Pay Package Incentives for Physicians
11 Statistics on the Influence of Patient Satisfaction, Value of Care on Physician Compensation

© Copyright ASC COMMUNICATIONS 2015. Interested in LINKING to or REPRINTING this content? View our policies by clicking here.

 

New From Becker's ASC Review

Fischer Laser Eye Center among first to adopt topography-assisted LASEK procedure

Read Now