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6 Ways for Medical Practice Staff to Improve Physician-Patient Relationships

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In a Physicians Practice article, Owen Dahl, a nationally recognized medical practice management consultant and author, discusses strategies that medical practice staff can use to improve the physician-patient relationship.

Here are the six strategies.

1. Identify different types of patient visits.
2. Conduct a clinic huddle each morning.
3. Prescreen patients at scheduling.
4. Clearly delineate staff roles.
5. Monitor patient wait-times.
6. Develop staff scripts for challenging patient encounters.

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