In a Physicians Practice article, David Doyle, CEO of CRT Medical Systems, discusses ways to reduce patient dissatisfaction with long wait times.
Here are five ways:
1. Keep patients occupied.
2. Set expectations.
3. Explain the wait time and provide updates.
4. Break up the wait.
5. Ask for patient feedback.
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Here are five ways:
1. Keep patients occupied.
2. Set expectations.
3. Explain the wait time and provide updates.
4. Break up the wait.
5. Ask for patient feedback.
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