Quality Improvement Tip: 8 Steps for Change Management

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The Harvard Business Review shares eight steps for change management from retired Harvard Business School professor John P. Kotter, PhD. The tips were originally shared in advance of his 1996 book Leading Change but are still relevant to conversations in change management today. According to Dr. Kotter, the eight necessary steps to take to foster organizational change are:

1. Establishing a sense of urgency through examining the business environment, identifying current problems and discussing potential problems and opportunities.

Read the full article on Becker's Hospital Review.



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