Direct observation limited in raising hand hygiene compliance: 7 thoughts

The gold standard for measuring hand hygiene compliance, direct observation, is under fire, ContagionLive reports.

Here's what you need to know.

1. When it concerns hand hygiene, direct observation is a very limited practice. Observers can only examine a portion of all hand hygiene behaviors, and the incidences they do observe are not enough to make a statistically significant judgement.

2. If a hospital or center uses DO and believes it has a near perfect score, efforts to combat healthcare-associated infections are usually weakened because of a lack of urgency to improve.

3. Electronic systems are one way to combat this. The systems capture all hand hygiene events 24/7.

4. Hand hygiene should also follow the World Health Organization's Five Moments. Healthcare workers should wash their hands before contact with a patient, before an aseptic task, after body fluid exposure risk, after contact with a patient and after contact with a patient's surroundings.

5. By having accurate numbers, an organization can begin implementing quality practices.

6. In a study in the American Journal of Infection Control, Greenville Health Systems investigated how data from a compliance system which utilized the Five Moments impacted compliance. The study measured the occurrence rate of hospital-onset Methicillin-resistant Staphylococcus aureus infections after the Five Moments program began. Through 33 months, compliance rates increased 25.5 percent and MRSA HAI rates decreased 42 percent. The hospital also saved $434,000 in MRSA care costs.

7. ContagionLive indicates several best practices have emerged when implementing electronic hand hygiene technology. They include:

  • Educate staff on how the technology works and its benefits versus DO to secure their buy-in before the technology is implemented.
  • Ensure leadership is 100 percent engaged and behind the initiative, and communicates the importance of the Five Moments for Hand Hygiene compliance measurement.
  • Transition from measuring hand hygiene compliance based on the “in and out” method to the Five Moments for Hand Hygiene guidelines.
  • Educate and train staff on the unit level and allow units to set their own hand hygiene compliance goals.

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