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7 Questions to Ask EHR Vendors About ICD-10

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As healthcare practices transition to ICD-10, they may be talking to software vendors about installing a certified electronic health record system to qualify for EHR incentives, according to The Centers for Medicare and Medicaid Services.

If you have not selected an EHR system, here are some questions to discuss with your vendor about the ICD-10 transition.
•    Will the system be able to accommodate ICD-10-CM and ICD-10-PCS code sets?
•    What customer support and training for ICD-10 will be offered, and will it be included in the contract?
•    Will the software application be able to accommodate both ICD-9 and ICD-10 codes?

If you already have a certified EHR system, make sure the ICD-10 upgrade is covered in your contract. Here are some questions to ask your vendor about options and pricing.
•    Will there be additional costs to accommodate ICD-10 codes?
•    Will my contract need to be modified to include ICD-10 codes? What are the terms?
•    Will my system be ICD-10 ready by 2013 so I can begin ICD-10 testing?
•    What level of customer support and training is offered? Are those costs included in the contract?

More Articles on Coding, Billing and Collections:
ICD-10 May Impede Healthcare Fraud Detection
Two St. Louis Hospitals Approved for CMS Bundled Payment Programs
Physicians Remain Reluctant to Embrace ICD-10

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