The number of patients with high deductible health insurance plans is on the rise. Here are three tips for healthcare providers on how to approach the issue of increasing patient financial responsibility, according to a ZirMed report.
• Estimate and communicate. Let patients know their estimated financial responsibility upfront. Open, honest communication increases the likelihood of receiving payment.
• Don't chase payment. After explaining patient financial responsibility, collect a certain amount before the point of service.
• Train staff members. Prepare your staff to communication financial expectations to patients in a clear, courteous manner. Offer printed materials on patient responsibility and payment options.
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• Estimate and communicate. Let patients know their estimated financial responsibility upfront. Open, honest communication increases the likelihood of receiving payment.
• Don't chase payment. After explaining patient financial responsibility, collect a certain amount before the point of service.
• Train staff members. Prepare your staff to communication financial expectations to patients in a clear, courteous manner. Offer printed materials on patient responsibility and payment options.
More Articles on Coding and Billing:
AAPC, WEDI & CMS Collaborate on ICD-10 Success Initiative
Improve ASC Billing: 2 Essentials
6 Ways to Lessen ICD-10's Impact on Productivity