The Joint Commission launched the Speak UP: Right ID, Right Care campaign to educate patients on multiple identifiers in healthcare.
Here are five key notes:
1. The campaign includes an infographic, animated video and podcast. All are free to download.
2. The campaign explains to the patient why their provider asks so many questions to ensure appropriate care administration and avoid mix-ups.
3. The Joint Commission hopes by teaching patients and families about identification issues, providers will be able to engage better and give more patient-centric care.
4. Patients are sometimes confused by the multiple questions and feel like their providers aren't paying attention to them, or that their physicians and nurses don't know who they are.
5. The Joint Commission is focused on increasing efforts to improve patient safety and quality in healthcare.